When we started Reliable Roofing & Construction in 2014, we were a residential roofing contractor. We loved building roofs, doing roof repairs, and working directly with homeowners across South Bend, Mishawaka, and Granger. We built a lot of relationships in those early years, and we built a reputation for doing things the right way. But as any contractor will tell you, once you establish a name for yourself, the opportunities start to grow.
In 2018, we decided to step into the commercial market. We started with light commercial work, and in the blink of an eye, we were taking on six- and seven- figure developments. It was an incredible period of growth for our company. But here is the honest truth that nobody tells you when you make that leap: commercial construction is not what it is talked up to be. It is a completely different beast, and the learning curve is massive.
Today, we are one of the highest- quality commercial professionals in the Michiana area. We have framed and built Starbucks locations from the ground up. We have worked with Marriott, Holiday Inn, and more general contractors and large developers than I can type out. But getting here was not easy, and I want to be transparent about what it actually takes to succeed in commercial roofing and construction.
The Cash Flow Monster: Net 45s, Net 90s, and Missed Draws
When you are a residential roofer, the financial model is relatively straightforward. You give an estimate, you do the work, and the homeowner pays you when the job is done. Commercial construction does not work that way.
When you step onto a commercial job site, you are stepping into a world of procedures, Requests for Information (RFIs), and Change Order Requests. But the biggest shock to the system is the cash flow. In commercial work, you are introduced to terms like "Net 45" and "Net 90." This means you might not see a check for 45 or 90 days after you submit an invoice.
In some cases, it is even worse. You might be 100% responsible for all the materials and labor on a massive TPO roofing project, and you end up waiting much longer than 90 days simply because someone in an office forgot to put you on a draw that month. You have to float the cost of the entire operation while you wait. It is a monster when you first get started, and it breaks a lot of good contractors who simply do not have the capital or the patience to survive the cycle.
The Chaos of a Commercial Job Site
The other reality of commercial construction is the sheer number of moving parts. On a residential roof, your team is usually the only one there. On a commercial development in Elkhart or Goshen, you are working alongside electricians, plumbers, HVAC crews, and framers.
Sometimes, you will finish a flawless commercial roof installation, only to come back the next day and find that another contractor damaged your TPO membrane or your James Hardie siding because they had to run a pipe or a light fixture through it. It is frustrating, but over time, you catch on. You learn the process. You learn to be patient, to document everything, and to trust your team to handle the chaos professionally.
Proper Training Is Everything: Our Partnership with IKO Innova
Because the stakes are so high in commercial construction, having the right partners and the right training is crucial. You cannot fake your way through a massive commercial roofing project. You need guys in the field who understand exactly how warranties work and how to execute an installation that meets the manufacturer's strict specifications.
That is why we partnered with IKO Innova. We did not just read a manual; we took a good portion of our team up to Maryland to take their advanced courses. Today, we are a certified TPO installer for IKO. We are well- trained in commercial drainage systems, sloping, and installing TPO roofing ranging from .60 to .80 mil thickness. We have the right equipment, we know how to weld the seams perfectly, and we have the expertise to take on just about any size project in Northern Indiana.
We have also taken on massive James Hardie installations for commercial developments, including extensive lap siding and board- and- batten projects. As one of the only James Hardie Alliance members in Northern Indiana, we bring the same level of precision to our commercial siding as we do to our commercial roofs.
Building the Community, One Project at a Time
It has taken us time to learn the commercial ropes. We have been on incredibly large jobs for other general contractors, and we have faced difficult circumstances on almost every one of them. But through it all, we have always delivered a successful installation, and we have always finished our projects.
Commercial construction is tough. The cash flow is stressful, the job sites are chaotic, and the learning curve is steep. But at the end of the day, this is who we are now. We are able to leverage our wealth of knowledge and experience to help our community and push forward some of the most important developments around us.
Whether we are framing a new Starbucks in South Bend, installing a TPO roof on a Holiday Inn in Mishawaka, or handling the exterior siding for a major development in Granger, we bring the same work ethic and integrity that we built our company on in 2014.
If you are a general contractor, a developer, or a business owner looking for a commercial roofing and construction partner in St. Joseph County or Elkhart County, contact Reliable Roofing & Construction. We know what it takes to get the job done right.
Frequently Asked Questions: Commercial Roofing in South Bend, Indiana
We specialize in flat and low- slope commercial roofing systems, particularly TPO (Thermoplastic Polyolefin) roofing. We are certified IKO Innova TPO installers and are fully trained in commercial drainage, sloping, and membrane welding for .60 to .80 mil TPO systems.
We have partnered on major commercial developments across Northern Indiana, including projects for Starbucks (where we handled ground- up framing and roofing), Marriott, Holiday Inn, and numerous large general contractors and developers.
Yes. We are one of the only James Hardie Alliance members in Northern Indiana. We handle massive commercial siding projects, including lap siding and board- and- batten installations, with the same precision as our roofing projects.
We provide commercial roofing, framing, and siding services throughout South Bend, Mishawaka, Granger, Lakeville, Elkhart, Goshen, and the surrounding Michiana region.
Commercial roofing warranties are incredibly strict. If a TPO roof is not installed exactly to the manufacturer's specifications by a certified installer, the warranty can be voided. Our team traveled to Maryland for advanced IKO Innova training to ensure every commercial roof we install is fully protected.